The Role of the UX Professional on an Agile Team

Agile methods, Scrum in particular, are now widely used in the development community. UX professionals who work with Agile teams find that Agile approaches create roadblocks to their participation. Minimal up-front planning means there’s no time for user research or...

Designing for “Cool”

Every designer dreams of creating something more – something so great that people crave it, long for it, must have it.  Marketers call it “a must have”, “compelling”, or “insanely great”.  But most of the rest of us just call it Cool. Over the past several decades,...

Looking Below the Surface

At the core of all computer systems is a design—the one being used by your customer. The blueprint or foundation of that design is found in the interaction design. While numerous people are involved in designing systems, products, and services, many don’t have formal...

Driving Innovation

In designing next generation vehicle solutions, General Motors is making increasing use of direct user research, going into the field and spending time driving with customers while they live their lives. Learn how GM’s adoption of user centered design has resulted in...

How Do You Overcome Requirements Blind Spots?

The cost of missed or incorrect requirements has been well-documented within the software industry. A number of studies have shown nearly exponential cost-to-fix growth as projects move from requirements to design, code, and test. So it’s no wonder industry is always...

Innovation Comes from Watching Users

“Innovation doesn’t come from watching people!” I frequently hear that argument. Of course, I don’t believe it for a second. I’ve had this discussion with my friends and colleagues, sharing with them my own personal experiences over the years. So it was...

Agile Games

The Agile Games conference is an exploration of how concepts like serious play, collaboration, and experiential learning apply to the field of Agile software development and project management. Our theme for this year is “Learn. Share. Play!” More than a...

Finding Design Opportunity in Connections

Designers are sometimes myopic. (Before you get defensive, you should know I’ve been designing for 20 years and I still include myself in that statement.) As designers, we tend to focus on our product but not the larger ecosystem in which it exists—even though almost...

Beyond the Tower of Babel

The sad news about product design is that it requires people to make and ship products. Products, systems, cars, medical devices, games, even apps—all require the work of many coordinating people. First, we have the development team; then add in marketing, product...

Current Career Opportunities at InContext

Since 1992 InContext has used its Contextual Design methodology to design innovative solutions for consumer and business software, devices and consumer products. We take a holistic view—ensuring our solutions work for the users, can be implemented technically, and...