by Shelley | Aug 22, 2012 | case studies
Challenge It used to be that a professional publishing company had a concrete product and a clear value add. But today publishing companies are less able to capture value from those traditional print-based offerings and must find new ways to add value and grow. They...
by Hugh | Jun 21, 2012 | design domain
Agile development changes the way Product Managers and UX people interact with their projects. Are you ready? Do you understand how Agile and UX cultures and processes fit together? Agile development needs to be user-centered—and we can help you make it work. Do you...
by Hugh | May 14, 2012 | Blog
I’ve attended two conferences in the last three weeks—Jared Spool’s UX Immersions conference, and CHI 2012, the primary computer-human interaction conference. UX Immersions was the smaller conference, focusing this year on the Agile/UX interface and on design for...
by Kelley | Apr 23, 2012 | courses
Is this you? “Why can’t we ship a really transformative product” “How do I get my team to be more innovative” “My executives expect our products to become more Cool” By attending this workshop, you’ll learn: How Cool products tap into our experience of...
by Sourasith | Apr 16, 2012 | case studies
Challenge The company had a number of enterprise initiatives underway to broaden and improve how the company manages store sales. Current in-store systems lacked the information needed to adequately support selling and were difficult to learn. They found, for example,...
by Kelley | Mar 20, 2012 | Blog
On March 2nd a long and impactful career ended when James Q. Wilson died. He was a professor of Government at Harvard. He also wrote prodigiously, hundreds of essays and many books such as his Bureaucracy: What Government Agencies Do and Why They Do It (1989) and...
by Karen | Mar 2, 2012 | calendar entry
Can you intentionally design a product that is cool? What makes products Cool? How can teams design for Cool? What mysterious forces need to align in order to create the most innovative products on the planet? To find out, we immersed ourselves in the experiences of...
by Hugh | Dec 22, 2011 | components
Contextual Design: Evolved We’ve received a tremendous response to our Cool Concepts and the resulting changes in Contextual Design. Now our first book on the topic has been published. Contextual Design: Evolved explains how we overhauled Contextual Design to...
by Hugh | Dec 21, 2011 | components
Innovation by Design Infuse insight into your products and organization Everything we do is driven by a deep understanding of your customer
by Hugh | Dec 21, 2011 | components
Innovation Transform the lives of your customers and deliver a cool user experience ModernDesign Produce interaction designs for next generation platforms and mobile apps User-CenteredDesign Leverage Contextual Design for your market studies and product design...