by Sourasith | Oct 12, 2012 | case studies
Challenge When Cisco sought to update their contact center agent desktop application, they knew that it would be a challenge to differentiate their offering from competitive offerings. Contact centers represent a mature market with tight linkages between technology,...
by Luke | Oct 11, 2012 | case studies
Challenge Analog knew that their web site was key to the “design-in” process where design engineers select the parts to use in a new design. Analog wanted to redesign the site to ensure that it supported their customers’ decision-making process. How...
by Shelley | Aug 22, 2012 | case studies
Challenge It used to be that a professional publishing company had a concrete product and a clear value add. But today publishing companies are less able to capture value from those traditional print-based offerings and must find new ways to add value and grow. They...
by Sourasith | Apr 16, 2012 | case studies
Challenge The company had a number of enterprise initiatives underway to broaden and improve how the company manages store sales. Current in-store systems lacked the information needed to adequately support selling and were difficult to learn. They found, for example,...
by Sourasith | Mar 30, 2010 | case studies, Featured, homepage
Challenge CT’s core customers are legal professionals and paralegals working in corporate legal departments and law firms who manage the enormous bulk of documentation required for corporations to be in legal and regulatory compliance with corporate transactions,...
by Derek Hoiem | Mar 18, 2009 | case studies, Featured
Challenge What is the real sales process used within midsize companies’ sales organizations? How well does Sage SalesLogix support it? How do different parts of a company coordinate activities in the sales process? How can Sage SalesLogix become indispensable in...
