Webinar: Innovation in Cool

Can you intentionally design a product that is cool? What makes products Cool? How can teams design for Cool? What mysterious forces need to align in order to create the most innovative products on the planet? To find out, we immersed ourselves in the experiences of...

Contextual Design Workshop

Learn Contextual Design in Seattle This November Join us in Seattle November 7-9 to learn Contextual Design, the industry-leading approach to user-centered innovation.   This intensive, hands-on public workshop is for anyone who has a part in defining and designing...

Simple Methods for Reliable User Involvement

Hugh will be presenting at the Agile conference again this year, talking about basic techniques for getting users involved in your Agile sprints. From the conference program: One of the difficult problems faced by an Agile team is that of getting reliable user input....

I’m in the user’s shoes, now what?

How finding an empathetically user-centered perspective on design builds innovation Many of us talk about being user-centered, and most of us want to be user-centered designers. But what does that really mean? And how do you take the understanding you gain from user...

InContext at CHI 2011

Folks from InContext will be presenting three sessions at CHI this year, sharing some of the most exciting work we’re doing here. First, on Monday, May 9, Karen Holtzblatt and David Rondeau will present Looking Below the Surface: Understanding and Analyzing...

The Role of the UX Professional on an Agile Team

Agile methods, Scrum in particular, are now widely used in the development community. UX professionals who work with Agile teams find that Agile approaches create roadblocks to their participation. Minimal up-front planning means there’s no time for user research or...