Agile Moves On

Once again, the main Agile conference was an extravaganza of serious ideas, fun interactions, and maybe also the occasional party. The conference this year was in Dallas, at 100 degrees and humid, but that didn’t matter because the hotel had enclosed and air...

A Tale of Two Conferences

I’ve attended two conferences in the last three weeks—Jared Spool’s UX Immersions conference, and CHI 2012, the primary computer-human interaction conference. UX Immersions was the smaller conference, focusing this year on the Agile/UX interface and on design for...

Going into the Field is Really the Only Way

On March 2nd a long and impactful career ended when James Q. Wilson died. He was a professor of Government at Harvard. He also wrote prodigiously, hundreds of essays and many books such as his Bureaucracy: What Government Agencies Do and Why They Do It (1989) and...

Announcing Interactions Article: What Makes Things Cool?

I’m pleased to announce my article on “What Makes Things Cool?” has just been published in the November issue of Interactions. See the front cover of your copy of Interactions or buy a copy of the PDF here. Any time that a new platform emerges, it calls for new design...

General Motors Takes a CUE from Customers

It’s always exciting for us to see what we call practical innovation in action—companies leveraging existing and emerging technologies with their own unique skills and capabilities and doing the “next right thing” for their customers. And when...

The Limits of Iterative Development

One of the ongoing questions in Agile development is whether and how much up-front design needs to be done. Many practitioners have cited the need for some high-level design, but the most extreme of Agile purists say none at all. These folks sometimes cite evolution...