GM applies contextual inquiry training

One of our client team members describes how using Contextual Inquiry helped his team design the ground breaking CUE (Cadillac User Experience) system. In the June edition of American Way Magazine, Cody Hansen, Interaction Designer at GM, narrates the story of how...

Two Days of Affinity in Two Minutes

I have a confession for you all: I’m an affinity junkie. I mean, I LOVE building the affinity. It’s almost pure induction, one of the pillars of Design Thinking. It’s physical and tangible and can be a little bit manic at times, perfect for a hyperkinetic person like...

My Experience at Interactions13

So far the design highlight of 2013 was traveling to Toronto for Interaction13, the international interaction design conference.  I was particularly looking forward to this event because I attended last year’s conference and the experience solidified my desire to...
Doing UX in an Agile World

Doing UX in an Agile World

I just hosted my first webinar, talking about the relationship between Agile development and UX. It was a good talk, but to someone used to live audiences the experience of speaking out into the great ether is slightly unnerving. I made like an old-time radio...

Reflections on our Modern Interaction Design Webinar

I had a lot of fun presenting our webinar last week on Understanding Modern Interaction Design. We had great attendance and collected some really good feedback afterwards. Thanks to everyone who attended! I think it’s an important topic in design, so it was...

The Post-Apple World

Unless you’ve been living under a rock the last few weeks, you’ve already heard about the verdict in the technology Trial of the Century, pitting Apple against Samsung in a battle over who violated whose intellectual property. The blogosphere is abuzz with what...