Why Developers Don’t Think Systemically

BJ Clark over at Marked as Pertinent has an interesting post on who should do acceptance testing. He starts there, but he spends most of the post on the really interesting question, which is the role of the Interaction Designer (ID). His claim, which I agree with, is...

Do we need a CQ – a creative intelligence measure?

A recent discussion by Bruce Nussbaum (BusinessWeek) suggests the need for identifying the creative capability of individuals and organizations. This concept got me thinking about creativity and how or even IF we could or should measure such a thing. I think the...

How Blink Justifies Doing Field Interviews

A few weeks ago I attended a keynote panel at legal industry conference that featured Malcolm Gladwell. If you aren’t familiar with Gladwell, he’s the author of several best-selling books in the U.S., including Outliers, The Tipping Point, and Blink. For me, Gladwell...

Agile development at CHI

I attended CHI 2010 week before last and it was interesting and insightful as usual. There were lots of great ideas, interaction paradigms and insightful research being presented. But one topic was not much addressed by official conference sessions, but was common in...

CHI2010: Understanding Cool SIG

We had a wonderful time at our SIG on Understanding Cool this year at CHI 2010. Here at InContext we are taking up the challenge of understanding the experience of “cool” in the context of people’s lives and across people’s life cycle. Our advanced research is looking...

CHI 2010: A Celebration of the Value of Field Data

I was standing on the podium at the end of my Lifetime Achievement Award talk on practical innovation answering questions. Someone asked: “I see that there are a lot of women awarded this year; what can men learn about how to better support women in the field?” This...