Changing Minds is Hard Work

I’ve been telling people for years that thinking is hard work. At the end of a day building an affinity when everyone’s brain is completely fried even though all they’ve done for the day is stick Post-its on the wall—“See, thinking is hard work!” I say with a chipper...

Is Analytics the Answer?

It’s been fascinating over the last several years to watch the big hairy technology battle of our age play out—Google versus Apple.  Like Microsoft/Apple a generation ago, this one is also about a clash of ideologies.  Much has been made over the open versus closed...

The Agile 2010 Conference: Agile Grows Up

I’m on my way back from Agile 2010, the main industry conference on Agile methods and tools. As always, I come back with lots of thoughts and insights into the state of Agile development today. If I had to choose one theme for the conference, it would be something...

InContext Does Agile

I’m excited by the work we’ve been doing with Agile teams and defining the best relationship between Agile Development and user-centered design. Here’s some of what we’re up to: New Publication: Agile User-Centered Design UX designers have...

Where is Nokia?

I walked out of Verizon yesterday having just ordered the Motorola Droid X. I was pretty excited to try it out, having waited for Verizon to get something I wanted. “You know what was conspicuously missing?” my husband said as we walked out of the store. “Nokia!” we...