Current Career Opportunities at InContext

User Researchers/Work Practice Designers (Boston and Chicago)

Since 1992 InContext has used its Contextual Design methodology to design innovative solutions. InContext delivers strategic market characterizations, personas, new product concepts and design for consumer and business software, devices and consumer products. We take a holistic view—ensuring our solutions work for the users, the technology, and our clients’ business goals.

The Contextual Design methodology developed by InContext is a customer-centered design process taught in universities and used in companies worldwide. The techniques rely on extensive field data as the foundation for understanding users’ needs, tasks, and processes in order to design solutions that work.

InContext is looking for Work Practice Designers (User Researchers) who have a strong interest in design to be based in Concord, MA and Chicago, IL. They will work in highly collaborative cross-functional teams on a wide variety of client projects representing different user activities and technology platforms. Candidates must be passionate about creating products, systems, and websites that really meet the needs of users.

Good design begins with understanding how people work on a daily basis, which is why our Work Practice Designers are trained in Contextual Design. Work Practice Designers will participate fully in all phases of the Contextual Design process, including field interviews with end users, data interpretation, work modeling and consolidation, visioning, storyboarding, system design, paper prototyping and final design documentation.

All candidates must have:

Basic skills

Bachelor’s or master’s degree in the following or related fields: the social sciences and humanities, especially anthropology or psychology, or basic sciences like biology
1-3 years of relevant industrial experience in one or more of the following areas: human-computer interaction, business analysis, information systems, user research or other related fields, product management.
Willingness to travel on a regular basis, occasionally on short notice

Communication skills

Ability to present and communicate design ideas to clients
Ability to represent complex information simply in graphical format
Special consideration will be given to candidates who speak more than one language: Japanese, Chinese, German, Spanish

Personal skills

Quick and task focused: Must be able to work quickly under short deadlines, handle multiple tasks.
Collaborative: Must be able to work in a highly collaborative team environment with clients.
Clear thinking: Ability to quickly grasp diverse, sometimes complicated domains without previously having worked with them.
Professional presentation: Should present well in formal and informal settings.
Strong interpersonal skills and the ability to interact successfully and professionally with end users and clients.

Job locations include Boston and Chicago. While relocation is not currently available, we offer an excellent benefits package, competitive salary and an opportunity to learn from industry leaders.

Interested candidates must send a resume, a writing sample, a cover letter and salary requirements to careers@incontextdesign.com.

InContext is an Equal Opportunity Employer.

Interaction Designers (Boston and Chicago)

InContext is looking for Interaction Designers with interaction and visual design skills to be based in Concord, MA and Chicago, IL. They will work in highly collaborative cross-functional teams on a wide variety of client projects. Candidates must be passionate about using customer data to create solutions that really meet the needs of users.

Good design begins with understanding how people work on a daily basis, which is why our Interaction Designers are trained in Contextual Design. Interaction Designers will participate fully in all phases of the Contextual Design process, including field interviews with end users, data interpretation, work modeling and consolidation, visioning, storyboarding, system design, paper prototyping and final visual design.