by Karen | Dec 15, 2010 | Blog
Do you ever get “the clutch”? You know what I mean—that feeling in your chest that THIS feature MUST be shipped or the product will FAIL. When a team member can’t let go of their idea no matter what the data from the customer, the reality of shipping, or the...
by Karen | Jul 27, 2010 | Blog, Uncategorized
I walked out of Verizon yesterday having just ordered the Motorola Droid X. I was pretty excited to try it out, having waited for Verizon to get something I wanted. “You know what was conspicuously missing?” my husband said as we walked out of the store. “Nokia!” we...
by Karen | Apr 30, 2010 | Blog, Uncategorized
We had a wonderful time at our SIG on Understanding Cool this year at CHI 2010. Here at InContext we are taking up the challenge of understanding the experience of “cool” in the context of people’s lives and across people’s life cycle. Our advanced research is looking...
by Karen | Apr 29, 2010 | Blog
I was standing on the podium at the end of my Lifetime Achievement Award talk on practical innovation answering questions. Someone asked: “I see that there are a lot of women awarded this year; what can men learn about how to better support women in the field?” This...
by Karen | Mar 2, 2010 | Articles
Innovation is not just, or even primarily, about technology leaps — or user experience leaps — or new category definitions. Innovation is about corporate identity and corporate skill. Go scan the business bookshelves. Innovation that produces major profit is the holy...
