by Karen | May 26, 2011 | Blog
Wow, CHI 2011 was a whirlwind of classes and papers and people—and of course, great views of the mountains! But for me, the most exciting thing was to debut our new concepts articulating the factors behind people’s experience of “cool.” In a few weeks I’ll do a more...
by Karen | Mar 3, 2011 | calendar entry
Folks from InContext will be presenting three sessions at CHI this year, sharing some of the most exciting work we’re doing here. First, on Monday, May 9, Karen Holtzblatt and David Rondeau will present Looking Below the Surface: Understanding and Analyzing...
by Karen | Mar 3, 2011 | calendar entry
Every designer dreams of creating something more – something so great that people crave it, long for it, must have it. Marketers call it “a must have”, “compelling”, or “insanely great”. But most of the rest of us just call it Cool. Over the past several decades,...
by Karen | Feb 2, 2011 | Articles
The sad news about product design is that it requires people to make and ship products. Products, systems, cars, medical devices, games, even apps—all require the work of many coordinating people. First, we have the development team; then add in marketing, product...
by Karen | Jan 18, 2011 | people
Karen is the visionary behind InContext’s unique customer-centered design approach, Contextual Design. Karen’s combination of technological and psychological expertise provides the creative framework for driving the development, innovative designs, and design...