by Luke | Mar 1, 2002 | Articles
Why it matters: So your audience will want to read your documents. A well-written document is a pleasure to read. A badly written document will drive readers away. So your stakeholders can understand your project. They need to know what’s going on and you want...
by Luke | Sep 15, 1997 | books
Morgan Kaufmann Publishers; ISBN: 1558604111 This is a practical, hands-on guide for anyone trying to design systems that reflects the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with...
