by Hugh | Jan 25, 2015 | Snippet
Books with chapters by InContext Scenarios, Stories, Use Cases: Through the Systems Development Life-Cycle Edited by Ian Alexander and Neil Maiden John Wiley & Sons: NY, 2004. This book includes a chapter by Karen Holtzblatt, “Role of Scenarios in Contextual...
by Hugh | Nov 13, 2014 | publications
We’ve received a tremendous response to our Cool Concepts and the resulting changes in Contextual Design. Now our first book on the topic explains how we overhauled Contextual Design to help teams design for the way technology now fits into peoples’ lives. This...
by Hugh | Oct 3, 2014 | publications
This cover story from the ACM Interactions Magazine introduces InContext’s research into what makes someone describe a product as cool and the key constructs uncovered as core to the user experience of cool.
by Hugh | Oct 3, 2014 | publications
This white paper describes the process used to understand how Cadillac owners were responding to GM’s new driver interface (CUE) and to design for the future of highly-connected cars.
by Hugh | Oct 3, 2014 | publications
This paper presented at the DUXU 2014 conference describes the creation and validation of a set of metrics that accurately measure a product’s “coolness.”