• Home
• Our Services
• Contextual Design
• Our Work
• Our Perspective
• About Us

Our Perspective: Blog

Does Contextual Inquiry Interviewing Only Work in the US?

by Shelley Wood

People sometimes challenge me (politely) with reasons why Contextual Inquiry (CI) interviews can’t work with their specific industry or user population. Usually I go into some variation of my standard explanation with examples related to their situation to illustrate how CI does work, and why. But then the participants in a Contextual Design workshop in [...]