This intensive, hands-on workshop teaches how to design for the Cool Experience intentionally.
“Complacence inertia.” I have seen it throughout my career. It’s natural to assume you understand your market and your customers because you talk to them in various forums, but it lulls us into complacence.
When you think of a technology or a product as a noun, you concentrate on what it is, its object-ness. But a verb is something different. When you think of a technology or product as a verb, you think about what it can do for people. And that’s an important difference for the success of the product.
Making compelling products and applications
Every so often, I’m faced with the realization that something I really believe isn’t so. There’s that momentary sense of profound disorientation that forces me to stop and really think—and adjust myself to a new reality. Sure, that whole Easter Bunny realization was a downer, but over the years I’ve come to really like this [...]
Technology creates miracles big and small over and over and over—but as soon as we have it we expect more and more and more. Users of technology don’t care what miracles we give them—they take it all for granted.
People wonder why the iPhone is so compelling. To me, it’s not the ease of use, the physical design or the applications… it’s the way it fits into the spaces in peoples’ lives. That’s the key lesson we need to learn as designers.