Trust the Process

“This is never going to work. I don’t get it.  Why are we doing this?” “Don’t worry, Cody.” I’m teaching one of my 16-year-old son’s friends how to do an affinity analysis on some data he’d collected for a high school “critical thinking” project. Sometimes I’m not...

T-Shaped Teams

I heard once that our biggest mistakes buy us our most meaningful insights. Not that it’s very fun, mind you. But it’s true, we do learn from our mistakes. And for those of us who are not airline pilots or surgeons, they can be positive, career-changing insights. When...