Posts Tagged ‘interviewing’

Going into the Field is Really the Only Way

by Kelley Wagg

Remembering James Q. Wilson and how he used field research to gain insights into real problems.

Does Contextual Inquiry Interviewing Only Work in the US?

by Shelley Wood

People sometimes challenge me (politely) with reasons why Contextual Inquiry (CI) interviews can’t work with their specific industry or user population. Usually I go into some variation of my standard explanation with examples related to their situation to illustrate how CI does work, and why. But then the participants in a Contextual Design workshop in [...]

Hey! You’re Standing in My Space!

by Hugh Beyer

This year I made it to the CHI (Computer/Human Interaction) conference for the first time in a while. It was fun to see old friends and new research—lots of thought-provoking papers and some fun and cool technology. But it’s the keynote that really struck a chord with me. Judith Olson talked about body language and [...]