Contextual Design: Evolved

We’ve received a tremendous response to our Cool Concepts and the resulting changes in Contextual Design. Now our first book on the topic explains how we overhauled Contextual Design to help teams design for the way technology now fits into peoples’ lives. This...

Contextual Design: Evolved

Contextual Design is a user-centered design process that uses in-depth field research to drive innovative design. Contextual Design was first invented in 1988 and has since been used in a wide variety of industries and taught in universities all over the world. It is...
Doing UX in an Agile World

Doing UX in an Agile World

I just hosted my first webinar, talking about the relationship between Agile development and UX. It was a good talk, but to someone used to live audiences the experience of speaking out into the great ether is slightly unnerving. I made like an old-time radio...

InContext at 20

20 years is a long time in the world of technology. When Karen started her initial work in Human-Computer Interaction, the interaction we were talking about was English-language command lines for the EVE editor at Digital Equipment Corporation. Most software at the...

Simple Methods for Reliable User Involvement

Hugh will be presenting at the Agile conference again this year, talking about basic techniques for getting users involved in your Agile sprints. From the conference program: One of the difficult problems faced by an Agile team is that of getting reliable user input....