Posts Tagged ‘designing processes’

Simple Methods for Reliable User Involvement

by Hugh Beyer

Hugh will be presenting at the Agile conference again this year, talking about basic techniques for getting users involved in your Agile sprints. From the conference program: One of the difficult problems faced by an Agile team is that of getting reliable user input. Since Agile projects depend on minimal up-front planning and specification, user [...]


Agile’s Just a Fad

by Hugh Beyer

“Agile is just a fad.” Somebody said that to me the other day, and I’m sure you’ve heard the same if you’re involved in Agile development at all. I had the usual half-defensive, half-annoyed reaction one has when on the receiving end of such a remark. But then I started to mull over the question. [...]


Why Developers Don’t Think Systemically

by Hugh Beyer

BJ Clark over at Marked as Pertinent has an interesting post on who should do acceptance testing. He starts there, but he spends most of the post on the really interesting question, which is the role of the Interaction Designer (ID). His claim, which I agree with, is that the ID is responsible for the [...]


Designing Services

by Hugh Beyer

The fun thing about being a consultant is that you get to work with lots of different teams and lots of different companies. And that means you get to work on very different types of problems.  With that in mind, let me tell you about my week. I was coaching a firm that provides HR [...]