by Hugh | Oct 4, 2010 | Blog
I’ve been telling people for years that thinking is hard work. At the end of a day building an affinity when everyone’s brain is completely fried even though all they’ve done for the day is stick Post-its on the wall—“See, thinking is hard work!” I say with a chipper...
by Hugh | Feb 24, 2010 | Blog
The fun thing about being a consultant is that you get to work with lots of different teams and lots of different companies. And that means you get to work on very different types of problems. With that in mind, let me tell you about my week. I was coaching a firm...
by Hugh | Jun 4, 2009 | Blog
This year I made it to the CHI (Computer/Human Interaction) conference for the first time in a while. It was fun to see old friends and new research—lots of thought-provoking papers and some fun and cool technology. But it’s the keynote that really struck a chord with...
by Hugh | Apr 23, 2009 | Blog
It’s been a good week. Some days you go home wondering what you accomplished; other days you feel like you really earned your keep. That’s the kind of week I had. Here’s the situation: I was coaching a team through the Contextual Design process. Now, this team has two...
by Hugh | Apr 17, 2009 | Blog
I just had the going-on-the-road argument with my wife. Or rather, I just didn’t have the going-on-the-road argument with my wife. And therein lies a tale. See, I’ve been traveling regularly for the business for at least 16 years. And when you go on the road, of...
