Posts Tagged ‘cd_page’

Rapid User-Centered Design Techniques

by Karen Holtzblatt, InContext, Lisa Baker, LANDesk, and Joerg Beringer, SAP

Challenges and Solutions Why it matters: Organizations are challenged today to shorten and simplify processes but also want to get customer data into the development cycle. This is especially the case when development follows Agile development methods such as Extreme Programming (XP). When development experiences a tight timeframe or teams react to heavy weight front-end [...]

Just the Essentials—Adapting Contextual Design to a Narrowly-Scoped Project

by Wendy Fritzke

Why it matters: When working in “Web-time” it’s important to focus on the Contextual Design techniques that will get the data you need in the brief time frame allowed Contextual Design needs to work in conjunction with other processes used by the organization When the essential design is set, a full-blown User Environment Design is [...]

Using a Floor Plan as a Metaphor for Design: Is Your Product a Dream House or a Construction Nightmare?

by Shelley Wood

Why it matters: Systems need to support the work of the customer or end user Teams need a design representation to explicitly reveal how well the system supports the customers’ work The User Environment Design offers that representation, and serves as the basis for requirements and specifications In San Jose, California there is a popular [...]