by Karen | Apr 22, 2005 | Articles
Challenges and Solutions Why it matters: Organizations are challenged today to shorten and simplify processes but also want to get customer data into the development cycle. This is especially the case when development follows Agile development methods such as Extreme...
by Wendy | Jul 25, 2003 | Articles
Why it matters: When working in “Web-time” it’s important to focus on the Contextual Design techniques that will get the data you need in the brief time frame allowed Contextual Design needs to work in conjunction with other processes used by the organization...
by Shelley | Jan 10, 2003 | Articles
Why it matters: Systems need to support the work of the customer or end user Teams need a design representation to explicitly reveal how well the system supports the customers’ work The User Environment Design offers that representation, and serves as the basis...
