Traci has eight years experience as a professional interaction designer including over 7 years experience at InContext. She has acted as the designer on several projects including software redesign supporting a review workflow in a manufacturing environment, mobile application product development, as well as web site redesigns that include information architecture restructuring. Currently she is working as a Design Expert helping to oversee projects. Traci has participated in all phases of the Contextual Design process from collecting and analyzing customer data through product design. Prior to joining InContext, Traci worked as a designer in Marketing and Advertising in the Boston area. She holds a B.S. in Communications Media from Fitchburg State College and is currently working on a M.A. in Theater Education at Emerson College.