Workshops

All of our workshops can be conducted on-site at your organization, providing training and fostering cross-company communication. Or, sign up for our email newsletter to be informed the next time we offer a public course.

Contextual Design Workshop

This course gives you an intensive introduction to the Contextual Design process; it's a great option when you want to introduce a lot of people to the entire process quickly. The workshop is a practical, hands-on, intensive experience covering the key techniques of Contextual Design. You’ll learn from lectures, examples, practice, and discussions that give you an understanding of customer-centered design concepts so you can begin applying the ideas in your own work. [3 days]

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Rapid Contextual Design Workshop

This course is for those working on tactical, time-compressed projects with limited resources who want to bring user-centered techniques into their designs and organizations. Rapid Contextual Design focuses on the core Contextual Design techniques that most easily drive customer data into the corporate design process, while also providing ways to achieve results in tight time frames. [1 day]

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Driving Real Innovation with Customer Data

This seminar focuses on those involved in product design and development or bringing innovation and customer value into their organizations. Aimed at a broad audience, from CEO to worker, this seminar shows you how to manage for innovation, with methods and design tricks that push your design team past assumptions and habits to discover the truly new approaches that enable you to re-create a market. [2 days]

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Contextual Techniques for User Experience Teams

This workshop provides an intensive training program on contextual techniques for User Experience professionals within an organization. Using a project topic relevant to your company, you learn and practice interviewing customers, interpreting the data with selected work models, building affinity diagrams, consolidating work models across a market, and driving a system design from the data through storyboarding and iterating paper mock-ups with users. [2 one–week sessions]

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