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Rapid Contextual Design WorkshopRapid Contextual Design is a real-world response to the need for effective ways to include customer data into rapidly produced designs. Over the years — in response to projects that called for fast processes with limited resources — Contextual Design has been successfully tailored to a wide-range of projects, some as short as two to three weeks with two-person teams. Our one-day Rapid Contextual Design workshop focuses on the core Contextual Design techniques that most easily drive customer data into the corporate design process while also providing ways to achieve results in tight time frames. Through lecture, discussion, demonstration, and hands-on experience you're introduced to the key techniques that can become the basis for effective design action and inputs into any development process. You'll learn how to do Contextual Inquiry field interviews, interpret the results in a team-based process, and build a shared understanding of the market and users' true needs through affinity diagramming. The workshop also deals with how Contextual Design data fits in with — and can drive and influence — other popular methodologies such as personas, use cases, and agile programming techniques. This course gives you hands-on practice for each technique and covers: Introduction to Rapid Contextual Design (CD) Overview of the steps of Rapid CD Selecting which variant of Rapid CD to use Contextual Inquiry: Field interviewing The principles that underlie good customer interviews Dos and Don’ts for effective interviews Interpretation session: Abstracting key issues from the field data Running an interpretation session Capturing the key issues relevant to design Dos and Don’ts for effective data capture The affinity diagram: One coherent picture of the customer population Principles of using individual data to characterize a user population The process of building the affinity diagram Dos and Don’ts for writing affinity labels and structuring the data Walking the wall: Generating design concepts with customer data Using the affinity hierarchy to generate design ideas Communicating findings to others through the affinity diagram and content Putting it into practice: Using different forms of Rapid CD and planning Selecting a Rapid CD variant: Lightning Fast, Lightning Fast +, Focused Rapid CD Scheduling, resources, and selecting customers Using contextual techniques with other methodologies: personas, use cases, and agile programming environments |
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| Copyright
© 2008 InContext Enterprises, Inc. All rights reserved. |
2352
Main Street, Suite 302 Concord, MA 01742 |
Tel: 888-892-0800 | 978-823-0100 Fax: 978-823-0101 |
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