Make customer data
easy to use.
CDTools ResourcesThe CDTools program offers a variety of resources and training for people and teams using customer data and customer-centered design. Access to CDTools Resource website Sample projects with real customer data, affinity diagrams, and more examples Sample schedules for running a customer-centered design project Free copy of the new book, Rapid Contextual Design Real-world examples from clients Step-by-step guidance, how-to's, tips, and practical advice Associated training and side-by-side coaching One-day training workshop focused on field interviewing and affinity building, with introduction to CDTools use Four-day coaching for a real project team as they create their deliverable, beginning with interviewing and going through to product concept generation from customer data Free copy of CDTools with any coaching engagement |
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